The Director of the CBC Health Services (DHS), Prof. Tih Pius Muffih has paid working visits to some CBCHS facilities to encourage the staff and to assess the services rendered to people in those communities. The visit also enabled the DHS to evaluate the achievements and challenges of these facilities and provide solutions as a way forward.
So far, the Director has been to the North-bound facilities in Allat, Banyo, Tibati, Mbamti, Nyamboya, Sarki Barka, Ngounso, Mboungam, and Koussam. While in the South and Littoral regions, the Director visited Kribi Baptist Health Center and Bonaberi Baptist Health Centre respectively.
These trips allowed the Director to update the staff of these facilities on the activities of the Board, the strategies employed to keep the institution afloat during the socio-political crisis affecting the two English-Speaking regions of the Northwest and Southwest, and the difficulties faced by the staff in these regions. While encouraging the staff to stay committed to the Mission Statement of the CBC Health Services during such trying moments, Prof. Tih granted audiences to staff to know more about their challenges and what can be done to improve their working conditions. The DHS also cautioned the staff to continue to be welcoming, hospitable, loving, caring, and compassionate.
The staff of the various facilities were made to understand how badly the socio-political crisis has hit the CBCHS as an institution and affected personnel and structures due to the interference of the warring factions. He called on continuous prayers from staff whose support is needed to keep rendering effective healthcare services, irrespective of the significant drop in income due to low patient turn out. He encouraged hard work at such difficult times to ensure continuity and avert any situation where workers will have to be laid off.
In each facility, the Director visited the Out Patient Department, the Delivery Section, and the drug store to check and rate drug availability. While commending most of the facilities for their professionalism in exercising their duties wholeheartedly with much dedication, he is putting things in place for the upgrade of areas that he found wanting in the facilities.
To enable the institution withstand the effects of the socio-political crisis as well as fulfilling her Mission Statement of providing healthcare to all who need it as an expression of Christian Love, the DHS revealed that there is continuous surveillance to extend services to areas where the CBC Health Services does not yet have facilities. Other measures of sustenance have been the upgrade of existing facilities in infrastructure, equipment, deployment of trained staff, and the intentional stress on accountability and discipline, the Director added.
To this effect, the urban facilities have witnessed an upsurge in the patient attendance to the Glory of God and the appreciation of the Administration. For this to continue, the DHS encouraged the spirit of honesty and accountability in financial and material assets. He pledged the zeal of the Administration to continue to prepare the staff through effective training to render the best services of quality care to the patients that are reflective of the institution’s vision statement. The DHS said, he will continue to ensure that staff is well taken care of and their salaries paid on time. The effective and professional collaboration of the staff with their Chiefs of Center as well as with the Administration will make things work out for the good of the institution and all employees.
The CBC Health Services gives her staff the means to ensure their future and their health. This is done through the Health Board Pension Plan (HBPP) and the Adopt a Healthcare Worker schemes respectively. To this, the Director encouraged staff to register into these schemes and make use of the advantages of being part of them as the institution’s policy to support retirement and the family. The Chiefs or Centre were charged to follow up with these measures.
It is worth noting that during his northbound trip, the Director had the honor to be granted audience by the Lamidad of Banyo and that of Tibati. This shows the continuous collaboration of the CBC Health Services with Traditional Rulers and opinion leaders to implement healthcare services in Cameroon.