The Laboratory runs 24/24 running diagnostic tests:

• Parasitology: urine/stool analysis, occult blood, H-pylori, Malaria rapid/smears
• Serology: Hepatitis B & C, HIV, syphilis, toxoplasma, typhoid, TORCH
• Hematology: CBC, ESR, haemoglobin electrophoresis, direct and indirect coombs test
• Bacteriology: sputum analysis, bodily fluid analysis (CSF, pleural, ascitic, synovial), semen analysis, ECS/VS/HVS, Gram staining
• Biochemistry: liver panel, kidney function test, basic and complete metabolic panels, blood sugar, electrolytes and lipid profile, HBA1C
• Hormonal Testing: PSA, Thyroid function test, testosterone, BETA HCGetc.
• Blood Donation Unit: donor screening, bleeding, and transfusion services
• Antenatal clinic laboratory for pregnant women
• Elisa: chlamydia IgG/IgM

The Pharmacy Department provides:

• Dispensing of drugs to outpatients and inpatients
• Compounding and pre-packaging of drugs
• Counseling and clinical interventions
• Drug supply to wards and other departments
• Bill review, inventory control, and requisition
• Continuous education of pharmacy staff
• Updates to consultants on drug availability
• Procurement and inventory control
• Drug storage

Services include:

• Laboratory tests for pregnant women (CBC, HB, urinalysis, Hepatitis B, HIV, syphilis, malaria, and blood group)
• Vital signs monitoring and blood pressure checks
• Physical examination and counselling
• Management of low-risk pregnancies
• Health education, devotions, and nutrition talks
• Postpartum consultation for mothers and babies
• Vaccinations (BCG, Polio Zero at birth; PENTA, ROTA, and NEMO at 6 and 10 weeks)
• Universal Health Coverage

The nutrition improvement program (NIP) provides the following services: Dietary counselling on diabetics, hypertension, obesity, gastritis, adult malnutrition, and HIV and AIDS. Health education, practical food demonstration, menu planning, formulation of nutritional feed and management of malnutrition, procession of Soyapowder NIPSOYA. Accessing nutritional status of individuals and providing preventive measures to improve and promote healthier lives through nutrition. We also do outreach, and work closely pregnant and lactating mothers.

The Eye Department provides the following services during doctors support visits:

• General consultations
• Community eye screening during outreach
• Refractions and visual field testing
• Minor surgeries
• Visits by ophthalmologists and low vision specialists
• Prescription and fitting of lenses
• Glaucoma screening and treatment
• Auto refraction

The Dental Department provides the following services during doctors support visists:

• Consultations and treatment
• Root canal therapy, crowns, fillings, extractions, and dentures
• Orthodontics and reimplantation
• Surgical procedures such as operculectomy, frenectomy, and cauterization
• Scaling and polishing, splinting therapy, and fracture management
• Periapical radiography
• Community outreach programs including screening, sensitization, and dental interventions
• Counselling Services 

Services include:

• Management of closed fractures and dislocations through casting and rehabilitation
• Stroke rehabilitation and joint pain management
• Clubfoot treatment and exercises
• Rehabilitation and paediatric neurologic care
• Muscle strengthening and cardio-respiratory therapy
• Outreach programs, sports injury care, and trauma rehabilitation
• Geriatric rehabilitation (Services for the elderly)
• Service sensitisation and awareness at OPD and community
• Work closely together with the wound care department
• Patient consultation/assessment collaboratively with consultants

The clinic provides:

• Wound dressing and debridement
• Suturing, incision and drainage
• Nail surgery for ingrown nails
• Foreign body removal
• Angle brachia index (ABI) test
• Blood sugar test

Services during support visit include:

• Ultrasound: obstetric, abdominal, pelvic, ocular, thyroid, breast, and testicular.

Customer Care staff receive and direct patients to the appropriate services, provide information about departments, and document feedback. They also remind patients of appointments with specialists and follow up on service satisfaction.

The Security Department operates 24/24 ensuring the safety of patients, staff, property, and information. Key roles include:

• Monitoring access to hospital facilities
• Escorting patients and visitors to the right services
• Preventing theft and unauthorized removal of hospital property
• Surveillance through cameras and real-time monitoring
• Collaboration with public security in in Nwat
• Documentation of incoming parcels and dispatches
• Monthly reporting to CBC Health Services Headquarters