A Mission statement defines the primary objective of an organization; the business, products or services, and customers. It provides detailed information about what the organization does, how it does, and who it does it for. So indeed, it helps focus the Organization on what really matters - to itself as well as to its stakeholders. Whereas, the Vision statement focuses on its goals and aspirations, which describes how the future will look if the organization achieves its mission. The mission and vision of any veritable organization should be timeless.
The vision and mission statements provide a focal point that helps to align everyone with the organization, thus ensuring that everyone is working towards a single purpose. This helps to increase efficiency and productivity in the organization. (From Blog Article by Colour Infusion, Cochrane AB - https://colourinfusion.ca)
Not having clear mission and vision statements would be like going on a journey without knowing the direction you are to follow or the destination.
The CBC Health Services is a Nonprofit, Faith-based, Humanitarian and Inclusive healthcare Organization that addresses both clinical, social, and public health problems affecting individuals and communities in Cameroon in particular and Africa at large. It is one of the departments of the Cameroon Baptist Convention (CBC). CBC founded in 1954 is a living fellowship of churches growing in grace, strengthening one another in faith and working together in obedience to the Great Commandment and the Great Commission of Jesus Christ through worship, preaching, teaching, healing and social ministries. (www.cbc-cm.org).
The Cameroon Baptist Convention Health Service (CBCHS) has as mission to provide care to all who need it as an expression of Christian love and as a means of witness in order that, they might be brought to God through Jesus Christ. Thus, the CBCHB shall provide exemplary Health care with genuine compassion and with overriding purpose of evangelical witness. This is drawn from Matthew 9:35-36. Her vision is, “Quality care to all”.
The CBCHS since its establishment has been operating in Cameroon striving to further her mission and by no means deviating from it. They strive to PROVIDE CARE TO ALL WHO NEED IT AS AN EXPRESSION OF CHRISTIAN LOVE AND AS A MEANS OF WITNESS. If you go through the Scripture, Jesus ministered to all – those with leprosy, the prostitutes - I mean all who were rejected in the society; even those who hated Him. He had a goal in mind, His goal was the salvation of mankind. As the arm of the church, the CBC Health Services seeks to provide Care to all who need it as an expression of this Christian love and equally as a means of evangelical witness. Jesus fully aware that Judas Iscariot would later betray Him did not disown him but ministered to him as well.
The CBCHS has stood the test of time even in the current crisis situation; She has never deviated from providing care to all who need it. She has been seen in hard-to-reach areas. This is because, she developed a clear sense of her values even before the crisis. CBC Health Services' mission statement indicates a clear concern regarding a commitment to "quality and maintaining the highest standards of honesty and integrity in its dealings with all stakeholders”.
We equally praise God for the transformational leaders in the CBC Health Services who inspire, energize, and intellectually stimulate and stir employees to look beyond their own self-interest for the benefit of individual work groups and the organization as a whole.
The CBC Health Services has used her mission statement as a constant guide for her actions. She is out to satisfy customers’ needs. The mission of the CBCHS is clear: equality ("the proposition that all men are created equal and in the image of God")
Persevering through tragedy is not easy. The CBCHS has not let her shortcomings to keep her from her work. Staying true to her mission and vision has kept her in focus to learn from any challenges and sailing through when and where many are failing!!!
The training was sponsored by the Comprehensive Program for the Empowerment of Persons with Disabilities for Inclusive Access to Basic Services of Health, Education, and Livelihood in the Northwest Region, thanks to Christian Blind Mission, CBM. The end of course certificate was handed over recently at the Baptist Center Nkwen in Bamenda.
Speaking during the event, the trainer, Glory Mbudzi of Glory Grace Cakes and Pastries expressed gratitude to the Project for allowing her to achieve her dreams of training persons with disabilities. She expressed that though it was challenging training persons with impairment, it was a rewarding time for her and the trainees. Glory said that given that she does not have sufficient knowledge of sign language use, it was very challenging for her to train them. Still, she had to devise a means like writing down the recipe and allowing them to do the practical many times for her to be convinced that they understood.
Despite the challenges, Glory said she is happy because the training was very successful and the trainees can now produce and sell. Handing their certificates, she encouraged them to go out, excel in their skills, and extend the skills to others especially the vulnerable group of persons.
The trainees applauded the efforts of the SEEPD Program and CBM for their efforts in improving the livelihood of persons with disabilities in the Region. They testified that before the opportunity came up, they did not have any livelihood nor did they have money to learn a trade but thanks to the sponsorship by the project, they now have a means of livelihood. The trainees who were very satisfied with the training program thanked their trainers for being patient with them during the training program. They promised to contribute to the overall goal of the SEEPD Program, which is to improve the lives of persons with disabilities.
During the ceremony, the Program supported them with some supplies amongst which were flour and sugar to enable them to start up and sustain their businesses.
It should be noted that these trainees are just a few amongst the over 50 persons with disabilities currently benefiting or who have benefited from training in different trades with support from the current phase of the program, with the objective to support persons with disabilities in the Northwest Region to improve on their livelihood.
This strategic alliance, formalized in a ceremony attended by key stakeholders, July 19, 2014 in Bamenda will revolutionize the approach to disability inclusion and rights protection in the region.
The MoU, signed by Ngum Samuel, Director of CBC Health Services, and Tamfu Simon Fai, the Public Independent Conciliator for the North West, represents a monumental step in addressing the often-overlooked needs of persons with disabilities (PWDs), especially in municipal councils where the later institution wills power. This collaboration is poised to set a new standard for inclusive governance and development practices in Cameroon.
“There is no better partner we could wish for at this time than the Public Independent Conciliator,” declared Ngum Samuel. "This MoU is not just a formal agreement; it is a testament to our shared commitment to human rights, justice and equity in access to resources and opportunities for all sections of our communities, especially those living on the fringes of society,” he added.
The partnership will see the two institutions collaboratively enforce the integration of PWDs in development projects, prevent direct or indirect discrimination against people living with disabilities, strengthening safeguarding and child protection systems in municipal councils, monitor and address issues regarding the treatment and rights of PWDs.
This move comes at a crucial time when Cameroon, like many African nations, is grappling with the challenge of ensuring equitable development. The collaboration between a prominent development institution – the Service of Persons with Disabilities of the CBC Health Services and the Public Independent Conciliator is unprecedented, potentially offering a model for other regions to emulate.
“We have complaints about the treatment of people living with disabilities in councils which go straight into our missions which are to combat exclusion, discrimination, marginalization and fight for the respect of human rights. They have complained that most of our councils are not constructed for them, they are stigmatized. We are here to make sure that Cameroonians are treated equal to belong. We stand for them to make sure that they enjoy fully the amenities of government,” Tamfu Simon declared, emphatically.
A leap towards social inclusion
The MoU is expected to have far-reaching implications, not only for PWDs but for the broader community. By promoting inclusive practices, the partnership aims to tap into the often-underutilized potential of PWDs, contributing to the region’s socio-economic development.
Success could mean a significant leap forward in Cameroon’s journey towards achieving the UN Sustainable Development Goals, particularly in reducing inequalities and promoting inclusive societies.
“This MoU comes at a time when there have been many challenges when it comes to issues of persons living with disabilities especially in councils. There is the bias of information sharing towards them. This MoU is another milestone towards the long journey of inclusion. No step is too small, we keep moving towards an inclusive society,” Nogning Armelle, Board Chair of the Coordinating Unit of Orgnaisations of Persons living with Disabilities, North West posits.
As Cameroon continues to navigate complex social and economic challenges, the CBC Health Services and the Public Independent Conciliator partnership offers a beacon of hope. They demonstrate that through collaborative efforts and shared vision, it is possible to create more inclusive, just, and equitable societies.
Succeeding Mr. Kangong Joce, who will now spearhead the Baptist School of Public Health in Mutengene, Ms Tangwa’s installation marks a thrilling new chapter for the hospital. The event took place at the hospital's administrative office officiate by Mr. Ngum Samuel, Director of CBC Health Services, and flanked by other leaders of the hospital.
During the traditional morning chapel devotions, Mr. Ngum Samuel addressed the hospital staff, highlighting the vital role of unity and support for new leadership. Drawing from his extensive experience, he passionately urged everyone to rally behind Ms Tangwa Faith. "Let us use our tongues to edify and build, not to bring down our brethren," he advised, setting a positive and collaborative tone.
Mr. Ngum Samuel took a moment to reflect on the hospital’s remarkable journey, praising the outgoing administrator, Mr. Kamngong Joce, for his transformative contributions. Under Mr. Kangong’s dynamic leadership, Nkwen Baptist Hospital evolved from a health center to a bustling medical facility with state-of-the-art infrastructure, enhanced services, and a dedicated staff. "When leaders are appointed, let's receive them with open arms," Mr. Ngum Samuel emphasized, adding, "Experience is not gained from school; it is built over time".
The DHS challenged skeptics who resist change to understand that change brings innovation and growth. Emphasizing the importance of embracing change, he quoted Steve Jobs, the inventor of Apple: "Innovation is the ability to see change as an opportunity, not a threat." He encouraged the staff to view new opportunities as innovations rather than threats, stating, "We don’t want to fight; fighters belong to the ring. We want to care for our patients and our community, and be a tool for evangelism, not division."
In a heartfelt and inspiring conclusion, he said, "When the cloud looks dark, let's look for the silver lining." His words resonated deeply, sparking enthusiastic applause and a wave of renewed energy among the staff.
Following the official handover, Mrs. Tangwa Faith shared her vision with deep enthusiasm. "The Bible says when God calls, He equips. I believe I will fit into the shoes God has placed me in. Our greatest impact will be to let people feel God’s presence and be satisfied with our services." She expressed her desire for every client to encounter Christ through the care provided, ensuring that the legacy of CBC Health Services continues to shine brightly.
Reflecting on his tenure, the outgoing administrator, Mr. Kangong Joce, said, "I have done what God called me to do. The legacy is here for everyone to see. I wish for Nkwen Baptist Hospital to remain the icon of healthcare it was envisioned to be." The seasoned healthcare administrator received three awards for exceptional leadership handed over to him by the CMO, Dr. Nana Christopher and signed by the outgone DHS, Prof. Tih Pius Muffih.
The transition at Nkwen Baptist Hospital is part of a broader series of appointments and transfers within CBC Health Services and validated by the CBC General Meeting in June 2024. This new chapter promises continued growth, unwavering commitment to exemplary healthcare, and a steadfast dedication to spiritual care, heralding a future filled with hope and innovation.
Prior to her brilliant appointment to the helm, Ms Tangwa Faith was Assistant Administrator in-charge of Personnel in the same Nkwen Baptist Hospital.
The distinguished medic from Baptist Hospital Mutengene proudly handed his recognition today, July 7, 2024 to the Director of CBC Health Services (DHS), Mr. Ngum Samuel. The excitement in the air was palpable as this esteemed award, launched in honour of the society's very first Executive Director, Judith Chapman, recognized Dr. Fonkou's exceptional leadership and adaptability in revolutionizing blood transfusion practices.
In a moment of sheer pride and gratitude, Dr. Fonkou recounted the exhilarating experience of receiving the award in front of a global audience in Barcelona, Spain on June 24, 2024 at the opening ceremony of the 38th International Scientific Congress of ISBT. With over 3000 attendees from 115 countries, the magnitude of this achievement was not lost on him. "This award is a testament to the unwavering support and opportunities provided by the CBC Health Services, allowing us to elevate the quality of our transfusion services with limited resources, all by the grace of God," Dr. Fonkou beamed with pride.
Since joining the CBC Health Services in 2022, Dr. Fonkou has spearheaded numerous initiatives to enhance transfusion services within the organization. From training laboratory technicians in multiple hospitals to fostering voluntary blood donation rates and refining documentation and policies, his impact has been nothing short of transformative. Notably, he orchestrated the groundbreaking national training on blood transfusion in April 2024 at the CBC Health Services Mvan Resource Centre, Yaounde, marking a significant milestone in his career.
For Dr. Fonkou, this award serves as a powerful reminder that remarkable feats can be achieved within local contexts despite constraints. As the sole recipient of this esteemed accolade globally, he views it as a testament to the boundless potential of dedicated individuals working with limited resources.
The future undoubtedly holds great promise for Dr. Hygin Steve Fonkou as he continues to push the boundaries of excellence in transfusion medicine, leaving an indelible mark on the healthcare landscape. He received congratulations and encouragement from the DHS to do more exploits.
The distinguished UNFPA delegation was warmly welcomed at the Baptist Center Nkwen by Mr. Ngum Samuel, Director of CBC Health Services, accompanied by the program team, Deputy Directors Mr. Warri Denis and Dr. Manga Simon, along with other esteemed administrators.
The visit commenced with a private meeting in the Director's office, setting the stage for a day of insightful engagements. Following this, the delegation was led on an enlightening tour of the Nkwen Baptist Hospital's maternity wards by Mrs. Banlon Hope Kenchi, First Assistant Supervisor of Nursing Services (ASNS). This was followed by a brief but comprehensive presentation in the DHS Hall.
Mr. Ngum Samuel, in his welcoming address, underscored the pivotal role of the partnership with UNFPA, stating, "We can meet the needs of people in hard-to-reach communities, thanks to our partnership with UNFPA". His words resonated deeply, highlighting the shared mission to enhance healthcare access and quality.
Mr. Njodzeven Divine, Program Coordinator for the CBC Health Services, provided an illuminating overview of CBC Health Services, accentuating the significant contributions supported by UNFPA. These include six maternity waiting homes, baby boxes benefiting 588 women, dignity kits for 113 women, over 38 mobile clinics, 14 obstetric fistula repairs, midwife recruitment, and the establishment of two GBV one-stop shops. His presentation painted a vivid picture of the transformative impact of these initiatives.
Ms. Naomi Dalmonte expressed her admiration for the dedication and excellence of CBC Health Services, stating, "We are very grateful for your support." She addressed concerns regarding the limited funding for sexual and reproductive health in the Northwest and Southwest regions in 2020, clarifying that “It was not a reflection of CBC Health Services' performance, which has consistently been exemplary”. She shared the good news of recently secured flexible Canadian funding that extends support to these regions and the optimistic outlook for future funding as UNFPA continues its efforts.
In his closing remarks, Mr. Warri Denis, Deputy Director of CBC Health Service in-charge of Finance and Administration conveyed profound gratitude for the Canadian funding and UNFPA's steadfast collaboration. He assured the delegation of CBC Health Services' unwavering commitment to the judicious use and accountable reporting of funds. Mr. Warri Denis highlighted the potential for expanded support through ongoing funding efforts and extended warm wishes to Ms. Dalmonte for a pleasant stay in Bamenda and a safe journey back to Yaoundé.
The visit not only reinforced the strong partnership between UNFPA and CBC Health Services but also celebrated the remarkable achievements borne out of this collaboration. The day was a testament to the power of cooperative efforts in advancing healthcare for all.