Situated in the heart of the West Regional capital along Nouvelle Route Evéché, Bafoussam Baptist Health Centre is experiencing a geometric increase in patient load due to the quality of care it offers to clients. The health centre officially went operational on September 1, 1999 with a patient load of 1,371 a year. At the end of 2008, the health centre’s patient load was 18,320 and currently it sees close to 30,000 patients a year. Testimonies of treated clients of the institution are playing major roles in pulling more and more clients to the health Centre. The Centre is open from 7 am till 3pm from Monday to Friday and closes at midday on Saturdays.
Staffing and services:The health Centre has a staff strength of 40, up from 10 in 1999. The centre has 3 Screeners and regular monthly doctors’ support visits from Mbingo Baptist Hospital every 2nd Tuesday of the month. The services offered include dental, laboratory, Injection and Dressing, Observation of patients on infusion fluids, Eye care, General Consultation (and referrals), Antenatal (ANC) Services, Family Planning Services, HIV & AIDS Care, Pharmacy, Physiotherapy, Diabetes Clinic, and Other support services.
Dental Services:The Bafoussam Baptist Health Centre dental unit went operational on February 10, 2009. It is supervised by the main dental clinic based at Nkwen Baptist Health Centre in Bamenda, Northwest Region. The unit has 3 permanent staff backed by support visits from the CBCHS Supervisor of Dental Services (a Dental Surgeon) whenever need arises. The department sees an average of 156 cases per month. It is equipped with modern dental equipment and carries out a variety of dental procedures.
Laboratory:Bafoussam Baptist Health Centre Laboratory has 3 well trained staff that carry out a wide variety of laboratory investigations.
Eye care: The Eye Department of Bafoussam Baptist Health Centre has two permanent eye nurses whose services are reinforced by quarterly support visits from eye specialists from Mbingo Baptist Hospital (MBH). The eye nurse carries out regular eye consultations and refers difficult cases. The department is equipped with specialized instruments for eye care like the slit lamp, lens metre, schiotz tonometre, ophthalmoscope, etc. The average number of patients the department sees per month has sharply risen from 96 in November 2008 to 678 in March 2013.
Major activities of the department include daily eye consultations (examinations), dispensing of glasses, screening of diabetes patients for ocular complications, eye health education and sensitization to groups, outreach services, school vision testing, physical eye examinations for staff of the Health Centre, and referral of complicated cases to specialists.
Maternal and Child Health services:Bafoussam Baptist Health Centre does not offer maternity services yet. However, it provides expectant and would-be mothers adequate antenatal care that prepares them for safe delivery in any hospital of their choice.Services in this department are scheduled to hold throughout the week. Family planning services are available in the Health Centre on daily basis. Almost all methods are offered.
Physiotherapy: Bafoussam Baptist Health Centre runs a Physiotherapy department that caters for the needs of clients. With just one staff, the department sees an average of 176 patients per month. The department does patient assessment and treatment, particularly cases of musculoskeletal disorders and injuries, orthotic intervention (splinting) and assessment of activities of daily living (ADL), physical rehabilitation, evaluation of fitness and designing physical exercise programmes and health education.
Diabetic Clinic: The centre runs a bi-monthly diabetic clinic aimed at educating the public on the signs and symptoms of the disease, its complications and follow-up management. On clinic days, (that is every last Thursday of the month) 50-60 clients are seen.
Other support services: Bafoussam Baptist Health Centre has 6 dynamic security guards who are responsible for the reception of clients and ensuring their security and that of their belongings within the premises of the health centre. They also ensure the security of the health centre property and that of the staff within the health centre premises during working hours. The security guards run errands for the health centre at all time.Other functions at the health centre meant to complement those aimed at ensuring proper care of clients include the services of housekeepers, drivers and registration clerks.